Covid-19 Updates and Related Info

5/17/20 12:00 PM CDT

Hello!

Due to shipping delays caused by Covid-19, we are currently awaiting shipments of products to use for photographs in each product description. To see "in person" pictures of some of our products, check out the items below:

Example Tumbler: https://bit.ly/36iKl6V (see first two pictures)

Example Tri-Blend Shirt: https://bit.ly/2WFF2Le (see second picture)

Feel free to send any questions you have to:

CustomerExperience@GreatAmericanBarbecueCo.com

Thank you!!

5/16/20 4:00 PM CDT

Hello! We sincerely appreciate your business, and THANK YOU for your patience!

As of this post, the following are the latest updates on shipping/delivery expectations worldwide for our products.

Our suppliers for our BBQ gifts and apparel are working tirelessly to improve these lead times each day. They are working with smaller staffs, as many of us are, and are also receiving record orders due to the increased demand in online shopping. 

It is our GUARANTEE that you will receive your items, or your money back. 

Handcrafted Rubs - 2 to 3 business days processing, 5 to 10 business days shipping

BBQ Gifts & Apparel - Approximately 2 to 3 weeks processing, 5 to 10 business days shipping

If you have any questions for us at all, please feel free to email us at CustomerExperience@GreatAmericanBarbecueCo.com. It is our pledge to do everything we can to ensure an exceptional experience for every customer, every time. 

Thank you so much for shopping with us today!

Stay safe, stay healthy, we will get though this together!! 🙌❤️🌎👍

 

**100% SATISFACTION GUARANTEED**

If for any reason you are not 100% satisfied with your purchase, simply contact us for a full refund. We will also ship you a new product to address your concerns. Our customers are everything to us, and we will do EVERYTHING we can to ensure a wonderful experience and complete satisfaction Every. Single. Time.